Refund policy

Chainless Return & Refund Policy

At Chainless, we are dedicated to providing high-quality gear at an affordable price so you can hit the trails with confidence. To help us keep our prices low and accessible for everyone, we maintain a strict return policy.

Please review our guidelines below before making a purchase.

1. Defective or Damaged Items Only

Returns, refunds, or replacements are only permitted if there is a manufacturing defect or an issue with the quality of the clothing (e.g., ripped seams, misprints, or broken hardware upon arrival).

• If your item arrives damaged or defective, please contact us within 14 days of delivery at chainlessclothing@gmail.com with your order number and photos of the issue.

2. Sizing and Fit

Because we work hard to keep our gear budget-friendly, we do not accept returns, exchanges, or refunds for sizing issues or buyers' remorse. * We highly encourage you to refer closely to our Sizing Chart before placing your order to ensure the perfect fit.

3. Final Sale

All items not presenting a clear manufacturing defect are considered final sale. Thank you for supporting Chainless and helping us keep mountain biking gear affordable for the next generation of riders!